Betsmove Terms and Conditions

1General Terms & Conditions

These Terms & Conditions ("Terms") apply to the Betsmove platform and all of its services. Betsmove is an online gaming platform that offers users slots, bingo, Live Casino, and a range of other gaming options.

Betsmove reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms. We recommend checking this page regularly to stay up to date.

• These Terms are available in both English and Bengali. In the event of any dispute, the English version shall take precedence.
• Betsmove reserves the right to modify, suspend, or discontinue any service at any time without prior notice.
• Betsmove reserves the right to take appropriate action against any misuse of any part of the platform.

2Account Register

To open an account with Betsmove, you must provide accurate and complete information on the registration form. Accounts created with false information may be suspended at any time, and any funds held in such accounts may be forfeited.

• Each person may only open one account. Creating multiple accounts is strictly prohibited.
• The email address and mobile number provided at registration must be your own.
• You are solely responsible for keeping your account password secure. Sharing your password with any third party is strictly prohibited.
• A copy of your national ID card or passport may be required for KYC verification.
• Betsmove may require mandatory account verification at any time and for any reason.

3Eligibility & Age Requirements

You must be 18 years of age or older to use the Betsmove platform. Access by minors is strictly prohibited. Betsmove is committed to responsible gaming and to protecting young people from harm.

• Providing a false age during registration will result in immediate account closure.
• Registration is not permitted from countries where online gaming is prohibited by law.
• Betsmove may request documents for age verification at any time.

4Deposit & Payment Policy

Deposits on Betsmove can be made via bKash, Nagad, and Rocket. All deposits are credited to your account instantly. The minimum deposit amount is subject to the platform's set limits, which may change from time to time.

• Only make deposits using a payment account registered in your own name.
• Using a third-party payment account to make deposits is strictly prohibited.
• Save your transaction ID when making a deposit — you may need it for verification later.
• If a deposit is delayed due to a technical issue, please contact our support team.
• Betsmove complies with anti-money laundering regulations and reserves the right to report any suspicious transactions.

5Withdrawal Policy

Withdrawals on Betsmove are typically processed within 3 to 30 minutes. However, withdrawals may be delayed if KYC verification has not been completed. Certain conditions must be met before a withdrawal request can be approved.

• Your account must be fully verified before you can make a withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum and maximum withdrawal limits apply as set by the platform.
• To withdraw winnings earned from a bonus, you must meet the applicable wagering requirements.
• If fraud is suspected, Betsmove reserves the right to place a hold on withdrawals and conduct an investigation.

6Bonuses & Promotional Offers

Betsmove offers a range of bonuses and promotional offers — including welcome bonuses, daily cashback, reload bonuses, and exclusive VIP deals. Each bonus comes with its own terms and wagering requirements that must be followed.

• Please read the specific terms and conditions of any bonus carefully before claiming it.
• The welcome bonus is available to new members one time only.
• Bonus funds cannot be withdrawn directly — you must first fulfil the specified wagering requirements.
• Any attempt to claim bonus benefits using multiple accounts will result in all associated accounts being closed.
• Betsmove reserves the right to modify or cancel any bonus offer at any time.
• Any unused bonus will be automatically cancelled once the promotional offer expires.

7Gameplay Rules

All games on Betsmove are certified by third-party RNG (Random Number Generator) auditors. Every game outcome is entirely random and cannot be manipulated by any party. If you have a concern about a game result, please contact our support team.

• If a game is interrupted due to a technical issue, Betsmove will resolve it in accordance with its established policy.
• Game outcomes are final and determined by server logs.
• Exploiting any software bug or glitch is strictly prohibited and will result in account termination.
• Playing via VPN or proxy is strictly prohibited.

8Prohibited Activities

The following activities are strictly prohibited on the Betsmove platform. Any violation will result in permanent account termination and forfeiture of funds.

• Creating or operating multiple accounts.
• Using the platform for money laundering or any illegal financial transactions.
• Playing games using bots, scripts, or automation software.
• Attempting to gain unauthorized access to other users' accounts.
• Attempting to hack or carry out a cyber attack on the platform's systems.
• Fraudulent behavior or collusion with other members.
• Operating an account using a false identity or fraudulent information.

9Privacy & Data Protection

Betsmove takes your personal data privacy seriously. We use 256-bit SSL encryption, and your information is never sold to third parties. To learn more, please visit our Privacy Policy Read.

• Your information will be used solely for the purpose of providing our services.
• Information may be disclosed to authorities where required by law.
• You may request to view, correct, or delete your personal information.

10Responsible Gaming

Betsmove places responsible gaming at the heart of everything we do. Gaming should be fun — and to keep it that way, we offer a range of tools to help you stay in control. To find out more, visit our Responsible Gaming View page.

• Deposit limit: set a daily, weekly, or monthly cap on your deposits.
• Self-Exclusion: Temporarily close your account for a set period of time.
• Cooling-off period: take a temporary break from gaming.
• Reality Check: Receive regular reminders about your gaming session time.

11Account Closure & Suspension

Betsmove reserves the right to suspend or permanently close your account under any of the circumstances listed below. Where an account is closed, applicable funds will be returned — however, funds may be forfeited in cases of terms violations.

• If any provision of these Terms is violated.
• If fraudulent or deceptive activity is proven.
• If account information is found to be false or incomplete.
• At the direction of a legal or regulatory authority.
• If you request account closure yourself.

12Terms & Conditions Updates

Betsmove reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or a platform notice. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or concerns, please reach out to our support team. We're always here to help.